Can I Pause My Account/Stop Payments/Put on Hold?

Of course! You have a couple of options depending on the reason you need to hit pause on your fitness journey.

To freeze your membership, make sure you're in good standing with no outstanding balance and have gone through at least six biweekly payments since you joined or last froze your membership. A $50+ GST Freeze Fee applies for non-medical freezes, but if you have a medical reason, you won't need to pay the fee as long as you provide us with a medical note. You can freeze your membership for a maximum of 13 biweekly payments, or six months.